Welcome to Together We Count

Meet the Team

Specialising in, but not exclusive to, the plumbing and heating industry.

Aaron McLeish

Director

Childhood curiosity and the early drive to build

Aaron McLeish was never a child who sat still. Born into a large family as one of six siblings, he grew up in a whirlwind of energy, noise, and endless questions. “Why?” was the word he used most, and the one that drove his mum to distraction. From morning until night, Aaron McLeish was moving, building, playing, and always observing how things worked.

Growing up with three older brothers and two younger sisters, life was chaotic but fun. There were plenty of squabbles, but looking back as an adult, he recalls those years as warm and full of creativity. Towels became capes. Gardens became fortresses. And somewhere in that childhood imagination, the first seeds of business were planted.

What had the biggest influence wasn’t a textbook; it was watching his mum run her own businesses. With six kids to manage, a traditional 9–5 wasn’t an option for her. So, she did what many entrepreneurial parents do: she built something of her own. Aaron McLeish watched her open a shop in Wellingborough. He saw the shop go from an empty unit to a fully stocked business, watching her negotiate with suppliers, set pricing, and install tills. She managed her books the old-school way, with ledgers, pen, and paper. And Aaron McLeish soaked it all in.

That early exposure had a lasting impact. It didn’t just show him what business looked like  – it made it seem possible. Tangible. Achievable. The idea that you could build something from scratch and run your own show stuck with him.

Aaron McLeish didn’t wait until adulthood to become a businessman. As a schoolboy, he spotted an opportunity that no one else seemed to notice. On hot summer days, he’d stop at the local corner shop, buy ice poles for 5p, and then sell them at school for 50p each.

At first, the plan was flawed; they melted before break time. But like any entrepreneur, Aaron McLeish quickly adapted. He packed more in, double-bagged them, and figured out how to keep them cold long enough to make his pitch. Soon, he had so much change in his pockets that he needed a belt to keep his trousers up.

Of course, competition ensued, and his friend attempted to replicate the idea. That led to what he laughingly calls a “patch war.” But it was also his first experience of market share, margins, and the realities of business rivalry.

It was never just about the money. It was about the thrill of building something, even something small, and making it work.

Academically, Aaron McLeish was always placed in top sets. But at the time, he didn’t see that as a compliment. He thought teachers were trying to keep him away from his mates so he wouldn’t mess about. The truth, as he realised later, was that he had the ability; they just wanted him to focus.

He left school with a strong set of GCSEs and chose to do A-Levels, but not at the same school. He wanted a clean slate, a new environment, somewhere he could take things seriously.

While many of his peers went straight into trades or factories, Aaron McLeish wanted something different. He didn’t want to go to university; he wasn’t keen on the idea of taking on debt to further his education. Instead, he set out to find a professional path where he could earn and learn simultaneously.

That’s when he discovered accountancy.

He discovered that you didn’t need a degree to become an accountant; you could study one day a week while gaining real-world experience. It was a lightbulb moment. Accountancy would provide him with the structure, the learning, and, most importantly, an inside look into how businesses function.

So he applied for training positions and began his journey.

Aaron McLeish started out in a small firm in Wellingborough, with two partners and five team members. While he gained a lot, he needed more structure and support. So, he moved to Moore Stephens, a top-tier accountancy firm where he could learn the full scope of accountancy, tax, and business advisory work.

His time in practice gave him broad exposure. He saw businesses of every shape and size. He prepared accounts, VAT returns, payrolls, self-assessments, and other financial documents. But as the saying goes, being a jack of all trades often means being a master of none.

And Aaron McLeish wanted mastery.

So, in his late twenties, he made a move that would change everything. He stepped into the role of Finance Director at one of the largest independent plumbing and heating firms in the South East, a multi-million-pound business offering a range of services including renewables, installations, maintenance, servicing, and more.

Suddenly, he wasn’t advising from the outside. He was in the thick of it. He saw it all: rent, wages, cash flow, merchant terms, and late payments.

He learned what it really takes to run a business. The stress. The juggling. The daily decisions that can make or break a firm. And most of all, the need for solid financial systems.

Aaron McLeish didn’t quit his job overnight. Like most founders, he built Together We Count in the evening and weekends while working full-time as a Finance Director for the plumbing and heating business. He lived month-to-month, no nest egg, no safety net which would enable him to just say, fuck it, I’m starting a business – lets hope for the best. So, he worked evenings and weekends to build the business.

It was exhausting. But it worked.

He gradually dropped from five days a week in the plumbing and heating business to four… then three… then two, while Together We Count grew. This enable Aaron McLeish to build a business while still having a safety net to cover his day to day.

When it came to hiring, he didn’t bring on another accountant first. His first hire was a PA, to manage admin, drive marketing, and get the message out. In his eyes, visibility and clarity were just as important as technical skill.

From day one, Together We Count specialised in plumbing and heating businesses. Not by accident. By design.

Aaron McLeish had lived in that world. He knew the pain points. Knew the margins. Knew what it took to build a business that could support a life, not drain it.

That depth is what makes Together We Count different. It’s not about ticking boxes or doing the bare minimum. It’s about building something solid, long-term, and tailored for real tradespeople trying to grow something that matters.

As Together We Count grew, clients began to request more than just bookkeeping and tax support. They needed templates. Checklists. SOPs. Employment contracts examples. Vehicle handbook and driver policies. Break-even calculators, to name but a few.

Aaron McLeish realised that the things his team were creating for one client could efficiently serve dozens of others.

So, he started building a library. Over the years, that library grew, hundreds of templates, resources, and systems all tailored for plumbing and heating businesses. That library is now housed in Together We Build.

It’s a separate platform, but one that works in harmony with Together We Count. One gives you the numbers. The other gives you the systems.

It’s the complete package for plumbing and heating businesses that want to move beyond chaos and build something scalable.

In 2020, when lockdown hit, Aaron McLeish used the quiet evenings to write. The result was The Quote Handbook.

He had been watching plumbing and heating businesses underprice themselves for years. Most just used the “labour + materials + markup” model. Few understood value-based pricing.

Aaron McLeish had learnt value pricing from his mentor, Mark Wickersham. He adapted it for the trade industry and laid it out in clear, simple steps.

The book teaches how to quote confidently, charge properly, and win more work at better margins. And it’s worked. Hundreds of business owners have used it to turn quoting from a headache into a strength.

After the success of The Quote Handbook, Aaron McLeish turned his focus to the next problem: systems.

He had built Together We Build but struggled to get people to see the value of systemising their business. He realised the problem wasn’t the solution, it was the awareness.

So he wrote The Systems Handbook.

This book explains why systems matter. Why SOPs reduce stress. Why documenting tasks is the only way to delegate appropriately. It’s a practical guide to building a business that runs smoothly, even when you’re not there.

It draws on lessons from The E-Myth Revisited, his own operations, and real-life client examples. It’s a handbook for anyone who wants to build something that lasts.

These days, no two days are the same. Aaron McLeish splits his time between overseeing team operations, mentoring clients, writing, and being present for his daughter, Lola.

He lives in Sheffield, keeps fit with CrossFit, runs with his dog, and grows vegetables in his garden. He’s a self-declared yes-man, always up for camping trips, pub food, or spontaneous adventures.

Business is a big part of his life, but it’s not the only part.

Looking ahead, Aaron McLeish is focused on further deepening his niche. Together We Count is becoming more selective, working exclusively with plumbing and heating businesses that are committed to growth.

Together We Build will continue to expand its digital resources and tools, helping even more business owners systemise and scale.

And yes, a third book is in the pipeline. But for now, that’s staying under wraps.

Final thoughts

If there’s one message Aaron McLeish would give to plumbing and heating business owners, it’s this:
Sort your finances out. Know your break-even point—price for profit. Systemise your processes. Build a business that works, so you don’t have to do it all yourself.
And if you’re ever in doubt?
As Aaron McLeish would say to his daughter: “Go for it. What’s the worst that can happen?”

Life, challenges, and personal growth

In 2024, Aaron McLeish faced one of his biggest challenges yet. After years of exhaustion, he was diagnosed with sleep apnoea. It was affecting everything: family life, work, and health.

He underwent several operations to correct it, including nasal and tonsil surgeries. During this period, a routine compliance check by his professional body led to disciplinary action due to incomplete responses sent during his recovery.

It was a frustrating time, especially after decades of professionalism. But Aaron McLeish took responsibility, addressed the issues, and used the experience to double down on compliance, clarity, and wellbeing.

Today, he’s back to full health. His team is thriving. His business is stronger than ever. And the lessons from that difficult period continue to shape how he leads.

Aaron McLeish

Director

Aaron is a seasoned general accountant with vast experience. After training and qualifying at top 10 accountancy firm; Moore Stephens, he went on to manage a wide portfolio of corporate clients at prestigious Chartered Accountancy firms across the South East of England. After learning the ins and outs of accounting practice Aaron became an internal Finance Director, running the accounts department for the largest independent family run plumbing, heating, and renewable energy firm in the South East of England.
Fast forward and Aaron is the Managing Director of Together We Count Limited, an accountancy firm with offices in Sheffield and Brighton (although through the wonders of modern technology TWC serves the whole country as well as international clients). Since 2011 Together We Count has been providing accountancy services to businesses with a little something extra. Aaron believes in educating others to be successful because after all, your success will taste better if you are responsible for it. Along with the services you would expect from a traditional accountancy firm, Aaron will advise you on how to gain or maintain success, offers tailored business advice, blogging regularly about current matters, and coming up with forward-thinking business strategies to drive your business forward.
Together We Count has gone from strength to strength, beginning in Brighton and expanding to Sheffield in 2019. Aaron explains tax and accounting matters in a simple, understandable manner that leaves you empowered. No jargon, no complicated explanations, just straightforward, no bullshit, innovative advice for real people like you.
Aaron is an expert in the construction industry, in particular the plumbing, heating and renewables sector. His first-hand knowledge and experience of the struggles these businesses face and what makes one business stand out from the rest is spotted and then advised upon. He is able to offer expert advice from an accounting perspective to businesses large and small in the plumbing, heating and renewables sector. To complement Aaron’s knowledge in the construction industry he is supported by a valuable team of key individuals as well as suppliers inside the trade.
Aaron is a family man and if he isn’t working, you will find him at home, in the pub or in his boxing gloves, mentoring youngsters at his local Sport’s club.
Get in touch to see how we can help your business.

Inam Satti

Senior accountant / Practice manager

Inam is a Senior Accountant and Practice Manager at Together We Count and joined in January 2023, with a BSc (Hons) in Accounting & Finance from Oxford Brookes University and ACCA Finalist status. He leads the delivery of accounting, tax, and advisory services across a wide client base, including limited companies, partnerships, and sole traders.
His work spans statutory accounts, corporation tax, VAT compliance, and management reporting. As Acting Practice Manager, Inam also oversees internal workflows, mentors the team, and supports the firm’s continued growth through high- quality client service.
Inam is known for his expertise in tax planning, group structures, and consolidated accounts. He’s a problem-solver with a sharp focus on accuracy, compliance, and practical solutions for SMEs.
Outside of work, Inam enjoys hiking, travelling, and spending time with family and friends. He’s passionate about exploring new cultures and mentoring future accountants.

Penny Brown

Senior client manager

Penny has been part of the Together We Count team since November 2021 and brings a wealth of experience to her role as Senior Client Manager. She’s CIMA part- qualified and currently studying with ATT, with her training completed at BPP.
Specialising in management accounts and the Construction Industry Scheme (CIS), Penny is also expanding her expertise in tax law. She’s known within the team for her sharp knowledge of CIS and her ability to handle complex client needs with clarity and confidence.
Day to day, Penny supports a broad range of clients, using systems like Xero and TaxCalc to deliver timely, accurate financial information and guidance.
Outside of work, Penny enjoys long walks with her three labradors, dabbling in art and writing, and playing on her Xbox. Fun fact: she once took a break from accounting to teach science at a high school. It may have only lasted a year, but it taught her one thing — teenagers are tougher than tax returns.

Kim Faulkner

Bookkeeping team manager

Kim joined Together We Count in November 2024 and brings with her nearly a decade of hands-on experience in both industry and practice. Although she doesn’t hold formal qualifications, her passion for accounting has been lifelong—and it shows in her practical, problem-solving approach and deep understanding of the bookkeeping world.
As the Bookkeeping Team Manager, Kim supports the day-to-day running of the team with a calm head and an eye for detail. She’s the one who ensures everything balances, deadlines are met, and clients receive the friendly, professional service they deserve.
Outside of work, Kim is a proud mum of two and step-mum of three, and somehow still finds time for Zumba, yoga and aqua aerobics. When she’s not keeping the household or team in check, you’ll likely find her pitchside cheering on her husband at grassroots football matches—whatever the weather!
Kim Faulkner Bookkeeping Team Manager at Together We Count
Megan Gamlin PA to Aaron McLeish at Together We Count

Megan Gamlin

PA to Aaron McLeish

Megan joined Together We Count in March 2025 as PA to Aaron McLeish, bringing with her a wealth of experience in administration, marketing, HR, and social media. She studied at Exeter College and holds qualifications in both Business Administration and Digital Marketing.
In her day-to-day role, Megan provides vital support to Aaron and the wider team—coordinating admin tasks, managing internal systems, developing SOPs, and keeping our marketing and social media efforts running smoothly. She’s a key player in ensuring the back end of the business stays organised and efficient.
Outside of work, Megan enjoys spending time with her family, taking in coastal walks, and indulging in a bit of retail therapy.

Bisma Dilawar

PA to Aaron McLeish

Bisma joined Together We Count in February 2025 and plays a key role in keeping our operations running smoothly. She holds an MSc in Accounting and Finance from Superior University and has a strong interest in cloud-based systems and process improvement.
As Aaron’s Personal Assistant, Bisma supports a wide range of operational and finance-related tasks, working closely with the team and clients to ensure information is shared accurately and on time. She’s known for her organisation, reliability, and proactive approach.
Outside of work, Bisma enjoys exploring new places, spending time with family, and investing in personal growth. Fun fact: she thrives when multitasking and managing competing priorities with ease.
Bisma Dilawar PA to Aaron McLeish at Together We Count
Qasim Khushnood - Accountant at Together We Count

Qasim Khushnood

Accountant

Qasim joined Together We Count in November 2023 and plays a key role in our
statutory accounts and compliance team. With a Bachelor’s degree in Accounting
and Finance from the University of Lahore and 11 ACCA exams under his belt, he
brings both academic rigour and hands-on experience to the role.

His career began at Vision Consulting Ltd, where he gained a solid foundation in statutory accounts and compliance. He then broadened his expertise as a Senior Auditor at RH CPAs, PLLC, working on external audits, financial reporting, and assurance engagements.

At TWC, Qasim focuses on preparing year-end accounts, corporation tax returns,
and managing company secretarial matters. He’s highly skilled in using Xero,
TaxCalc, and Inform Direct, and is known within the team for his meticulous attention
to detail and deep understanding of statutory requirements.

Outside of work, Qasim enjoys quality time with family, staying informed on
personal finance topics, and discovering new food spots whenever he gets the
chance.

Said Rahim

Accounts assistant

Said joined Together We Count in July 2023 and works across both our bookkeeping and accounts teams. He is an ACCA finalist and is currently pursuing a BSc (Hons) in Accounting at Oxford Brookes University.
With over seven years of experience — including four years at UK-based firm Vision Consulting Ltd and three years in Dubai — Said brings a strong international perspective and practical knowledge to his role.
At TWC, Said handles a broad range of tasks, including VAT returns, management accounts, bookkeeping, CIS returns, self-assessment tax returns, sole trader accounts, and various ad hoc jobs. His attention to detail and versatility make him a valued member of the team.
Outside of work, Said enjoys spending time with family and friends, watching football and cricket, and exploring new places whenever he can.
Said Rahim - Accounts Assistant at Together We Count
Fahad Javed - Accounts Assistant at Together We Count

Fahad Javed

Accounts assistant

Fahad joined Together We Count in July 2024 as an Accounts Assistant and is currently an ACCA finalist. With a strong background in accounts preparation for both limited companies and sole traders, he brings a dependable and detail-oriented approach to every task he handles.
Fahad’s day-to-day work includes preparing annual accounts, completing personal tax returns, and supporting basic tax planning for individuals. He’s highly proficient in using tools such as Xero, QuickBooks, and TaxCalc to keep client work on track and delivered on time.
Beyond the numbers, Fahad enjoys escaping to hilly and mountainous regions, spending quality time with his family, and playing games with her children. He’s also the go-to person in his circle for planning perfectly organised family trips.

Matt Tucker

Trainee bookkeeper

Matt joined Together We Count in April 2025 as a Trainee Bookkeeper and is already becoming a steady pair of hands within the bookkeeping team. He currently focuses on processing invoices, reconciling bank accounts, and supporting the preparation of CIS and VAT returns, with involvement in management accounts too. While still early in his accounting journey, Matt is set to begin studying for his AAT qualification this December via an online course.
With a particular interest in accounts payable and data processing, Matt is developing his skills and gaining hands-on experience across our systems and client accounts.
Outside of work, Matt enjoys downtime with his partner and their kitten, heading to the cinema, and the occasional run. A fun fact – as a child, Matt was once ranked 4th in the country for Ballroom and Latin dancing!
Matt Tucker - Trainee Bookkeeper at Together We Count

Emma Armitage

Client Manager

Emma is a Client Manager Together We Count. Originally from Rotherham, South Yorkshire, Emma has been working in financial roles since leaving school.
After starting as an accounts assistant in 2011, she decided to pursue her passion for bookkeeping and passed her ICB level 3 in 2015. Since then, Emma has been working in various bookkeeping roles and has become an expert in her field.
As a Client Manager at TWC, Emma is responsible for handling the bookkeeping needs of a range of clients, including CIS submissions and VAT returns. She is dedicated to providing excellent service to her clients and ensuring that their financial needs are met with precision and efficiency.
When she’s not at work, Emma loves spending time with her three children. She also enjoys taking her two dogs for long walks and getting lost in a good book. With her strong work ethic and passion for bookkeeping, Emma is an invaluable member of the TWC team.

Muhammad Usman Yousaf

Senior Accountant

Meet Usman, a key figure at Together We Count (TWC) with a rich background in accountancy and taxation. As a Fellow Chartered Certified Accountant (FCCA) and a member of the Association of Accounting Technicians (MAAT), Usman brings over nine years of experience to our team. He holds a Bachelor of Science degree in Applied Accounting from Oxford Brookes University and has a track record of managing a large client portfolio at a leading UK-based firm, specialising in financial statements, tax returns, and VAT returns.
At TWC, Usman plays a crucial role in preparing accounts for limited companies, handling self-assessment for sole traders, and ensuring compliance with HMRC regulations. His expertise in reviewing VAT returns and managing PAYE and Self-assessment registrations is invaluable to our operations.
Outside of work, Usman enjoys cricket, hiking, and travelling, showcasing his belief in a balanced lifestyle. His professional excellence combined with his personal passions makes Usman an indispensable part of the TWC family.

Junaid Iqbal

Accountant

Junaid is a vital part of the Together We Count (TWC) team, currently advancing towards his final ACCA exams and pursuing a BSc (Hons) in Accounting and Finance at Oxford Brookes University.
Junaid is an Accountant with over 6 years of experience working with a versatile portfolio of clients.
At TWC, Junaid plays a crucial role in the accounts team, focusing on the preparation of annual accounts and tax returns for limited companies, partnerships, and sole traders. His expertise and dedication are instrumental in delivering top-notch service to our clients.
Outside of work, Junaid enjoys spending time with his family, travelling, hiking, and occasionally indulging in sketching and reading. His passion for exploring and learning complements his professional achievements, making him an invaluable asset to the TWC family.

Jessica Davison

Bookkeeper

From the picturesque town of Leyburn in North Yorkshire, Jessica’s journey in the world of accountancy began in the construction sector, where she honed her skills in an accounts role. This direct industry experience, coupled with her Level 3 AAT qualification, has equipped Jessica with a solid foundation in finance and accountancy.
At TWC, Jessica is dedicated to managing the books for a diverse portfolio of clients.
When she’s not immersed in numbers, Jessica enjoys exploring the great outdoors. Hiking with her dog is one of her favourite pastimes.
Jessica’s combination of professional expertise and personal interests makes her a valued member of the Together We Count team.

Sarah Stacey

Personal Assistant

As Aaron’s personal assistant at Together We Count, Sarah plays a vital part in the company.
You may receive emails or calls from Sarah, and she will always be on hand to pass on your accountancy queries to Aaron.
Sarah loves discovering new ways to make the business run more efficiently and enjoys making the client journey a smooth one.
When she isn’t at work, Sarah will be walking her French bulldog Bella, reading a book or enjoying her family life.

James Miller

Payroll Manager

James started his career in practice for a six-partner firm before moving to a top 20 firm. Specialising in the Anglo Israeli and Tech Sector.
After being headhunted by one of his clients, he moved into Industry working for a variety of firms up to a Nasdaq quoted company holding positions of Financial Controller and Finance Director.
With the responsibility for the finance function but also building these businesses. James has developed and delivered business growth by developing markets and using technology to deliver stepped change to these businesses.
During this time payroll and HR have always been a key part of his roles, bringing the function in house after being dissatisfied with the service of others providing payroll services, has given him a unique insight into both sides of the fence.
Before joining Together We Count, James has worked for an Accountancy network supporting accountants in the development of their businesses and addressing the issues they come across every day, allowing him to understand the real issues that affect practices.
Payroll and its direct impact on clients and employees have become a rewarding part of his career where he can see the difference, he makes every day.
James is a member of the Chartered Institute of Payroll Professionals and holds a number of payroll qualifications including the Foundation in Payroll Management Degree. Whilst also possessing a working knowledge of accountancy practices and the accounts function.

Why choose us?

Explore our resources and discover how Together We Build can support you in building a more efficient and profitable business.

Proven expertise

Years of experience helping plumbing businesses

Easy to follow

Practical steps that are simple to implement

Save time

Reduce time spent on administrative tasks

Boost profits

Strategies designed for sustainable growth

Systemised operations

Create consistent workflows with our guides

Resource support

Ongoing access to valuable tools

Customer satisfaction

Build trust with transparent business practices

Business growth focus

Gain insights for long-term development