How to take more holidays (without your plumbing business falling apart)

What’s stopping you from taking more holidays?

Be honest.

For most plumbing and heating business owners, the answer is simple: no systems.

You might talk about being too busy, or say there’s never a good time. But deep down, it’s the fear that everything will grind to a halt if you’re not there.

Because when everything depends on you – answering emails, approving quotes, dealing with customer issues, managing the team – there’s no such thing as a real break. The phone rings, engineers need answers, invoices need chasing, and your “holiday” turns into remote working with a sunburn.

If that sounds familiar, it doesn’t have to stay that way.

Systems = freedom

Let’s break this down.

A business without systems is like a van with no map and no sat nav. Sure, it might still move – but only if you’re constantly behind the wheel, making every decision.

Now imagine the opposite: a business where your team knows exactly what to do, how to do it, and when. Jobs are priced consistently. Customers are followed up in an orderly fashion. Invoices go out. Payments get chased. All without you needing to lift a finger.

That’s the power of SOPs (Standard Operating Procedures).

In The Systems Handbook, we show you how to build that reality – with over 70 SOPs, plus guidance written specifically for plumbing and heating business owners. It’s not theory. It’s the exact stuff we’ve seen transform businesses just like yours.

Don’t just work harder. Build smarter.

Too many trades business owners try to earn their freedom by working harder. Taking on more jobs. Staying up late to catch up on admin. Saying yes to everything.

But that path only leads to burnout.

If you want true time back – whether it’s for holidays, family, or just a proper day off – you need systems. And not just systems in your head. Systems your team can follow even when you’re not there.

We’re talking:

  • A job management process that keeps your schedule running smoothly.

  • Quoting and pricing SOPs so jobs are consistent and profitable.

  • A communication system so your team knows what’s expected.

  • Payment terms and reminders that work without you chasing every invoice.

Wayne Bettess, who helped shape The Systems Handbook, is living proof that this works. He’s built businesses that don’t fall apart when he’s not around – and he’s shared some useful SOPs in the book.

Want real time off? Get real systems

It’s not just about holidays.

It’s about peace of mind.

When your business is systemised, you stop second-guessing everything. You stop checking your phone every five minutes when you’re away. You stop needing to fix things that should have been handled before they became problems.

You get to enjoy the freedom that made you start your business in the first place.

And The Systems Handbook will show you exactly how to get there.

For help with pricing, quoting, systemising or simplifying your business, drop us a message at info@togetherwecount.co.uk. Whether it’s The Quote Handbook, The Systems Handbook, or our all-in-one toolkit Business in a Box, we’ve got the tools to help systemise your operations and move your business forward.