Guarantees in Your Plumbing and Heating Business

Plumber is repairing the pipes

Let’s face it the P&H industry is a crowded sector. There are loads of firms all competing for business. This could lead some businesses to cut prices, slack on services and offer inferior boiler or part options just to win jobs and sadly complete on price. This could be an unfortunate race to the bottom, […]

How do you Like Your Bread

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Next time you fancy a sandwich and need to buy a loaf of bread, think about the multitude of options available to you. The shop to buy the loaf from (supermarket, bakery, corner shop), the size of the loaf, the freshness, the ingredients or type of loaf, the shelf life, the brand, the abundance of […]

Business Expenditure Explained

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In brief, a business is made up of income and expenditure, assets and liabilities. Income is everything you receive, everything you sell and the money you get from your customers. The expenditure is everything that leaves the business. Expenses, payments etc. For a plumbing and heating business, there are loads of expenses or outgoings which […]

Calculating Salary

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Have you been thinking about employing a member of staff?  Perhaps it’s your first time. Maybe you have been a sole trader until now but the work keeps on coming and you need the extra help. Or maybe you’re a seasoned employer considering creating a new role within your business. Whatever your circumstances, there is […]

Get Your Credit in Control

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The UK economy is ever-changing. We are experiencing high rates of inflation, which the government has reacted to by increasing interest rates. Because of this, people may have less disposable income, due to borrowing payments increasing. This may result in households spending less on luxuries, instead, they are prioritising essential spending. This shift in spending […]

A Poor Quote Experience

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I’m in the process of looking for tradespeople because I need a new bathroom. My shower’s leaking due to a cracked valve. I saw this as a good opportunity to upgrade the entire suite bathroom. The gas engineer I use regularly doesn’t do bathrooms so he recommended someone. The contractor came round at the agreed […]

How to Wow Your Clients

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There’s no doubt that providing great customer service is one of the best ways to set your business apart from the competition and build long-lasting relationships with clients. But what does it take to provide truly exceptional service? Look after your existing customers In any business, it costs money to acquire new customers. Plumbing and […]

10 Bits of Advice for any Plumbing and Heating Business

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Running a plumbing and heating business is hard. Together We Count are fortunate to look after the accounting function for plumbing and heating businesses of all shapes and sizes. Over the years we have identified a few key traits that separate the men from the boys or ladies from the girls. I’ve written this blog […]

Key Performance Indicators – KPI

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What are KPIs? KPI stands for Key Performance Indicators and they are exactly what they say on the tin. They are key metrics of information which indicate how your business is performing. KPIs should be used by business owners to regularly assess how their business is performing. KPIs don’t need to be complicated. In fact […]

As a Café, What VAT do I Need to Pay?

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Any Café with any area set aside for the consumption of food by customers, supplying food or drink to be consumed in the Café, or any additional food consumption area (for example chairs on the pavement outside your café), will have to pay the Standard Rate of VAT on the food and drink sold for […]