Improve Your Quotes
I have recently critiqued some quotes with the aim to spot areas that can quickly be approved upon. The businesses whose quotes I critiqued have read or listen to ‘The Quote Handbook’ already, so it felt great to see my teachings had not fallen on deaf ears. There were so many pieces from my book […]
Traffic Lights
Let’s face it, business is a struggle at the minute for any plumbing and heating firm. You might have full order books but staff could be jumping ship for pay rises in other businesses. You might have to pay recruitment fees to recruit new engineers and then there’s the cost of training them and getting […]
Paying Yourself as a Limited Company
It is often tax-efficient to trade as a limited company as opposed to a sole trader or partnership. This is because the tax rates on dividends and profit tends to be lower compared to national insurance and PAYE. A lot of people choose to trade as a limited company where they own a share of […]
Guarantees in Your Plumbing and Heating Business
Let’s face it the P&H industry is a crowded sector. There are loads of firms all competing for business. This could lead some businesses to cut prices, slack on services and offer inferior boiler or part options just to win jobs and sadly complete on price. This could be an unfortunate race to the bottom, […]
How do you Like Your Bread
Next time you fancy a sandwich and need to buy a loaf of bread, think about the multitude of options available to you. The shop to buy the loaf from (supermarket, bakery, corner shop), the size of the loaf, the freshness, the ingredients or type of loaf, the shelf life, the brand, the abundance of […]
Business Expenditure Explained
In brief, a business is made up of income and expenditure, assets and liabilities. Income is everything you receive, everything you sell and the money you get from your customers. The expenditure is everything that leaves the business. Expenses, payments etc. For a plumbing and heating business, there are loads of expenses or outgoings which […]
Calculating Salary
Have you been thinking about employing a member of staff? Perhaps it’s your first time. Maybe you have been a sole trader until now but the work keeps on coming and you need the extra help. Or maybe you’re a seasoned employer considering creating a new role within your business. Whatever your circumstances, there is […]
Get Your Credit in Control
The UK economy is ever-changing. We are experiencing high rates of inflation, which the government has reacted to by increasing interest rates. Because of this, people may have less disposable income, due to borrowing payments increasing. This may result in households spending less on luxuries, instead, they are prioritising essential spending. This shift in spending […]
A Poor Quote Experience
I’m in the process of looking for tradespeople because I need a new bathroom. My shower’s leaking due to a cracked valve. I saw this as a good opportunity to upgrade the entire suite bathroom. The gas engineer I use regularly doesn’t do bathrooms so he recommended someone. The contractor came round at the agreed […]
How to Wow Your Clients
There’s no doubt that providing great customer service is one of the best ways to set your business apart from the competition and build long-lasting relationships with clients. But what does it take to provide truly exceptional service? Look after your existing customers In any business, it costs money to acquire new customers. Plumbing and […]
